Accred Consult
Run client projects, support tickets, client portals, approvals, time, and billing from one client record.
What works today
Client and project workspaces, tickets, client portals, document approvals, time, billing, and Teams alerts are live. Automated client emails and tenant discovery are coming soon: until then they do not send messages or contact Microsoft, and discovery will only run with the client’s tenant consent.
What Consult does today.
- Client and project workspaces
- Manage client records, contacts, projects, phases, tasks, notes, documents, and delivery artifacts.
- Tickets and client portal
- Triage support tickets, preserve message history, and issue client-scoped portal links for visible support work.
- Communication planning and Teams alerts
- Keep communication plans and client activity together and send organization-configured Microsoft Teams alerts. Automated client emails and tenant discovery are coming soon; until then they do not send messages or contact Microsoft.
- Time, approvals, and billing
- Capture project or ticket labor and move delivery and commercial checkpoints through governed workflows.
Questions about Consult
What is Accred Consult?
Consult is the people-and-project operating system for Microsoft 365 consulting teams. Its client and project workspaces, support queue and portal, document approvals, time, and billing workflows are live, and each organization can route alerts to its own Microsoft Teams channel. Automated client emails and tenant discovery are coming soon.
Who is Accred Consult for?
Consultants, Project managers, Support coordinators. Choose Consult when you are delivering client work or running the support, communication, approval, and time workflows around it.
What is the current availability of Accred Consult?
Client and project workspaces, tickets, client portals, document approvals, time, billing, and Teams alerts are live. Automated client emails and tenant discovery are coming soon: until then they do not send messages or contact Microsoft, and discovery will only run with the client’s tenant consent.
How much does Accred Consult cost?
Paid per seat: $15 per seat per month for an app's first 10 seats and $12 for seats 11 to 100. Save 20% with annual billing. The 30-day free trial, with up to 10 seats, starts as soon as an Owner or Admin turns the app on in Hub.
How do I get started with Accred Consult?
Create your organization in Hub, or sign in if your team already has one. Hub then opens the Consult workspace for your organization.
How does Consult fit with the other Accred apps?
Consult owns client delivery and service operations, including the support queue, client support portal, communication records, and time capture. Hub governs access; Migrate owns migration control; Connect owns device enrollment and inventory.
Further reading
Every guide- Accred Consult, ConnectWise PSA, HaloPSA, and Autotask comparedFull MSP PSA platforms compared with Accred Consult, the client delivery app for Microsoft 365 consulting firms: scope, published pricing, and fit.
- Microsoft 365 software for MSPsWhich MSP jobs Accred covers today, from client delivery and migrations to tenant administration, backup, and licensing, and what is not there yet.
- Software for Microsoft 365 consulting firmsRun client projects, support tickets, client portals, approvals, time, and billing in Accred Consult, with migrations and readiness work in the same suite.
- Accred documentationQuick starts for Hub and all ten Accred apps: create your organization, then set up each app. Plus roles, seats, access, and help.