Accred Automate

1. Start from one of 24 templates for MSP work, type what should happen and let Automate draft the steps, or build it in the visual builder. Drafted steps are labelled as not checked until you review them.
2. Rehearse the workflow for one client and one person. Automate reads the tenant, writes nothing, and lists every change: who or what, before and after, whether it can be undone, and the monthly license cost change.
3. Start the run. It waits for the approval its steps need: none, a technician, or two people who did not ask for it. The approver approves that exact set of changes; if the tenant changed since, the run stops and asks for a new rehearsal.
4. Undo the run later if you need to. Reversible changes go back in reverse order, and the run says which changes, such as signing someone out everywhere, cannot be undone.

The screen above is a rehearsal for a sample client. On a real tenant, the rehearsal reads that tenant through Accred Manage.

Open in Accred Hub today:

• The visual builder: drag actions from the palette into place, or add and reorder steps with the keyboard. Set the trigger, the inputs, where each value comes from, the approval each step needs, and conditions such as “only when the manager is set”. It flags missing values and steps that read a later step’s output before you can save, and each save is a new version you rehearse first.
• 24 templates, including leaver, new starter, lost phone, suspected compromise, and external mail forwarding.
• Explain: what starts a workflow, the approval it needs, what can and cannot be undone, and the Microsoft permissions its steps need.
• Rules your organization sets: two-person approval for changes to admins, never removing the last Global Administrator, protected accounts, and a limit on how many people one run can change.
• Roles from Hub: Viewers read; Members rehearse and run published workflows; Managers build and approve; Admins and Owners also set the rules and read the audit log.
• An append-only audit log.

Through Accred Manage, on your own Microsoft 365 tenant and on each customer’s that Manage connects: rehearsals that read the tenant, runs that add people to groups and remove them, undo, hourly checks that each client is still in the state you expect, schedules, and rollouts across many clients in rings.

Each other Microsoft 365 change runs once the tenant grants Accred Manage the Microsoft permission it needs: blocking sign-in, signing out everywhere, licenses, profile fields, automatic replies, shared mailboxes, mailbox access, aliases, forwarding, a Temporary Access Pass, an MFA reset, new and removed people, and device retirement. Explain names the permissions a workflow needs. Until a permission is granted, a rehearsal still shows the change, and a run stops at that step and says which permission is missing. Automate works with Microsoft 365 only.

Automate holds no Microsoft tokens or client secrets. Reads and changes go through Accred Manage, which already holds each tenant’s connection.

Every run is rehearsed first and approved against its exact changes. Your organization’s rules can raise the approval a run needs or block it, and a workflow refuses values that look like passwords or keys.